Frequently Asked Questions

All our pre-party venues are located in South Beach Miami. Once you purchase a VIP package, you will receive a confirmation email with the exact address for your designated venue.

No. Limousine service is provided only from the pre-party to the designated night club. Additionally, return hotel drop off limousine service is NOT provided.

Yes, all guests must have one of the following: Valid US Government Issued ID, Valid Canadian Government Issued Drivers License or International Passport. Your ID is needed in order to enter the nightclub venues. Without the appropriate valid forms of identification the nightlife venues will deny your access/entry to their establishments. South Beach Live Group is NOT responsible for any guests being denied entry to the venues due to improper identification.

Yes, please have your confirmation or purchase voucher readily accessible. Remember to bring a printed copy of your voucher, receipt or other form of confirmation you received when you booked/purchased your tour. Electronic copies are acceptable, but they must be available on demand when you check in for the tour.

All VIP Hosts are in the service industry like a bartender or waitress, including your South Beach Live Group Host. They do earn a wage; however, they make their living from your tips. If your Host made sure you had fun, got you through the lines without hassle and made sure everyone was having a great time then a proper Thank You for their friendly, hard work is 20%, or $15 per person is the average gratuity given.

South Beach Live Group has arranged for you to bypass club lines. However, you still may have to wait at each club as the doormen get organized to accept our large groups. Average waiting time is 10 minutes (which beats the 1-2 hours you would wait otherwise). On holiday weekends and on weekends of major events in Miami, you may have to wait a little longer.

South Beach Live Group has arranged to have your cover paid to the clubs in advance. All you have to pay for is your drinks and tips in the clubs.

Dress to impress! South Beach Live Group prides itself on working with only the elite Miami nightclubs, and because of the A-List standard set at each of these venues, the dress code standards are very strict. All South Beach Live Group participants must be dressed appropriately: MEN- dress pants/slacks, dress shoes and button down-collared shirts are required; jackets and ties are optional. WOMEN- cocktail dresses, dress pants/slacks, blouses, skirts, heels (closed or open toed)/dress wedges are required. NO flat sandals. NO tennis shoes, flip-flops, boots, shorts, sweat/tracksuits, beach attire, jeans, t-shirts, or hats. Please keep in mind that the dress code standards may vary at every venue, and final say is at the discretion of the doorman. South Beach Live Group is not responsible for guests being turned away at the door for failure to adhere to the dress code standards. The rule of thumb in Miami is “dress to impress”.

If the South Beach Live Group host ascertains that you or your guests are disrupting the tour in any way by being intoxicated, obnoxious, etc, South Beach Live Group reserves the right to ask you or your group to leave the tour – without refund. South Beach Live Group is NOT responsible for denied entry into any venue due to disruptive behavior or being intoxicated. If anyone in your group gets sick in the bus the organizer or the person responsible will be fined a cleaning charge of $150.00 as that is our cost from the cleaning company.

Ours Limos are on a set schedule and runs several tours and charters in the same evening. Please listen to your Tour Host for departure times from each venue. If you miss the Limo it is your responsibility to find alternate transportation to the location. South Beach Live Group has the right to change a destination stop or transportation anytime throughout a tour due to club/pub changes. DO NOT leave your belongings on the Limo. If there is any damage to the Limo by you or your group, you or your group will be assessed and charged accordingly.

Each person who joins a South Beach Live Group, tour holds South Beach Live Group and whomever they purchased a ticket from (ticket broker) harmless from any injury, loss, damage or death which may occur as a result of using the services provided by SouthBeachLiveGroup. South Beach Live Group customers agree to allow our hosts or South Beach Live Group representatives to take photographs and videos of people on the tour and use them in advertising or on the web.

Please arrive early at your pick up location. Ours limos runs on a schedule so please be courteous to other patrons and have your group at your pick up location on time.

The South Beach Live Group Tour ends once you are safely into the club. Once there, you can stay as long as you wish at this club. For Miami Beach clients: Most people who are staying on the Strip only have a short walk back to their hotel or a very short cab ride ($5-$10) as we usually end on the Strip.

You will not get reserved seating in a nightclub unless you have made arrangements with South Beach Live Group or the club in advance (there may be a charge), as these seats are reserved for bottle service (generally $1000+ for every 4 people). The Limo is not a taxi cab and is not available for transportation off pre-determined route, unless you have previously arranged with South Beach Live Group. We do not supply any drinks in the clubs unless it has been arranged for your tour. We do not promise immediate entrance into clubs, as doormen need to time to arrange South Beach Live Group entrance to the clubs. We are tour hosts, not babysitters, if you are too intoxicated you will be asked to leave the tour. We do not try to convince the clubs to allow entry if you are denied access for any reason. Tips are NOT included with your ticket purchase and our Tour Hosts work hard to make sure your experience is perfect every way – so PLEASE TIP your Host/Hostess at the end of the evening!

South Beach Live Group, LLC operating as South Beach Live Group is a “tour packager” acting solely as the Third Party service provider (“Provider”) together for their own individual purposes (“Activity”). South Beach Live Group neither controls, nor is it to be held liable for the failure of such Provider’s failure to provide the products or services promised.PASSENGER ASSUMES THE RISKS: In consideration of my use of the services provided by South Beach Live Group and my participation in such Activity as may be provided or arranged by a Provider, I acknowledge that I am aware of the risks involved with such use and participation, and I AGREE TO, AND DO HEREBY ASSUME ALL SUCH RISKS, DANGERS AND HAZARDS associated with such use or participation, INCLUDING THE POSSIBLE RISK OF SEVERE OR FATAL INJURY TO MYSELF OR OTHERS. In addition to the foregoing, these risks include but are not limited to the following: (a) the risk associated with travel to and from location(s) to be visited during the night hours, including transportation provided or arranged by South Beach Live Group utilizing its own or some other commercial, private and/or public motor vehicles; (b) intoxication and/or alcohol poisoning from the alcohol I consume whether voluntarily or through coercion; (c) the possibility of bodily injury (broken bones and soft tissue damage) including dental damages from falling down, injuries incurred while getting on or off (in or out of) the mode of transportation being used for the event, being knocked down or being involved in physical confrontation whether caused by myself or someone else.; (d) the risks associated with staying at one of the participating venues while on the tour. (e) the risks associated with returning to my residence. Ticket Broker Customer Disclaimer. Prior to the use of any Company Services by Ticket Broker Customers, Company agrees to furnish, and have Ticket Broker Customers sign a Customer Agreement which includes the provisions set forth on Customer Agreement Provisions. CUSTOMER AGREEMENT PROVISIONS 1. Terms of Use. Customer acknowledges and agrees that purchase of this ticket for access to the Company Services is evidence of an agreement between Customer and the Company only. Customer acknowledges and agrees that Ticket Broker is not a party to any agreements between Customer and the Company. Customer further agrees to release and hold harmless Ticket Broker and any of its officers, directors, employees or agents for claims resulting from or incident to use of or access to the Company Services. 2. Limitation of Liability. IN NO EVENT SHALL TICKET BROKER BE LIABLE TO THE COMPANY OR CUSTOMER FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS, OR FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, MULTIPLE, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED ON CONTRACT, TORT (INCLUDING WITHOUT LIMITATION, NEGLIGENCE), WARRANTY, GUARANTEE OR ANY OTHER LEGAL OR EQUITABLE GROUNDS, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 3. Disclaimer. NEITHER THE COMPANY OR TICKET BROKER MAKES, AND EACH PARTY HEREBY SPECIFICALLY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE TICKET BROKER SITE, THE COMPANY SERVICES OR OTHERWISE RELATING TO THIS AGREEMENT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. HOLD South Beach Life Tours TOURS HARMLESS: By partaking in the services provided by South Beach Live Group, I AGREE AND HEREBY WAIVE ANY AND ALL RIGHTS AND CLAIMS THAT MAY ARISE AGAINST South Beach Live Group, ITS OFFICERS, DIRECTORS, EMPLOYEES, VOLUNTEERS, AND REPRESENTATIVES, AND FURTHER CONSENT TO HOLD THESE SAME ENTITIES AND INDIVIDUALS HARMLESS, FROM ANY INJURY, LOSS, OR DAMAGE, INCLUDING DEATH, WHICH I MAY INCUR, AND THE RISK OF WHICH I HEREBY ASSUME, as a result of my use of the services provided by South Beach Live Group, its affiliates, or subsidiaries, or such Activity offered by any Provider, whether or not such Provider is associated or under contract with South Beach Live Group. PHOTO/IMAGE RELEASE I do hereby give South Beach Live Group, its assigns, licensees, and legal representatives the irrevocable right to use my name (or any fictional name), picture, portrait or photograph in all forms and media and in all manners, including composite or distorted representations for advertising, trade or in any other lawful purposes, and I hereby forever waive any right to inspect or approve the finished product, including but not limited to, written copy and/or posting image on website, that may be created in connection therewith. I am of full legal drinking age (21). I have read this Release and Waiver and am fully familiar with its contents. I understand that South Beach Live Group cannot control the use of my name or image once such name or image is published.

VIP party package, which includes: Two-hour pre-party with open bar (Excludes beer and wine and premium liquor brand ) + Limo service to designated club + No cover + Line skipping + Free admission card to Mango’s Tropical Cafe

Have you ever been to a party that you had to pay to enter, then upon ordering at the bar you find out that you have to pay? Well, with an “Open Bar” ticket package from South Beach Live Group this will never happen. “Open Bar” means that your drinks are included in the cost of your admission to the party. You can order your favorite drink and bask in the awesome taste and the relief that you are not to be burdened with a bill! Our Package offer “Open Bar” services so its 2 hours pre-party with an unlimited open bar (except beer,wine and premium liquor ), and great music. You will feel great, knowing that you will not be forced to contend with high bar prices.

Vouchers are not accepted during blackout dates ( holiday or special event)